How To Choose An Asbestos Removal Contractor – Part 1

Email or phone interview

The first stage is to contact a few companies and work out who we want to do a quote.  It may seem like a good idea to just ask everyone in the area around, but your time is your money.  By screening out unsuitable candidates we can save both.  You can call or email, email is a bit easier than making a lot of calls.  We suggest just copy and paste the below text and send it to 5 or 6 contractors.


Hi,

I possibly need some asbestos removal work done on my property.  I was wondering if you could answer a few questions for me in advance, as I understand that you are probably quite busy and I’d like to save us both the time of an unnecessary site visit.

  1. Are you willing to do a free quote?
  2. When would you be available to do a quote?
  3. What type of license do you hold, restricted or unrestricted?
  4. Do you have insurance?
  5. Do you use any subcontractors?  If so is there a surcharge and what is the %?
  6. Can I talk to a previous customer?

You can contact me at this email address, or call me on (XXXX XXX XXX)

Thanks in advance,

(YOUR NAME)


Interpreting the results

Once you get a reply you can use their response to decide if you want them to come to your home or not.

1. Will they do a free quote? 

This is up to you, most will do a free quote but a few companies have a fee to quote.  If you’re not prepared to pay then you can rule them out right now

2. When would you be available to do a quote?

What’s their schedule like?  Do they have a time that suits you?  If you have a busy schedule then finding someone who can work in with your schedule is really important.  Time off work can equal a big cost to you.

3. What type of license do you hold, restricted or unrestricted?

A restricted license is enough to remove asbestos from the home, but an unrestricted license shows they also have experience in commercial and industrial asbestos removal, which is good to know.

4. Do you have insurance?

This is really important.  They should be fully insured.  If someone working on your property is injured and they don’t have insurance you may be liable.

5. Do you use any subcontractors?  If so is there a surcharge and what is the %?

Expect that there will be an asbestos testing component to the job.  The cost for the testing is around $100 at the lab, but there may a surcharge applied by the contracting company.  For some jobs there may be a scaffolding contractor required for safety reasons.  If they have a surcharge on hiring contractors it should be no more than 10%.

6. Can I talk to a previous customer?

A contractor won’t give out a clients contact details without their permission, but is a bonus if you can get it.  You don’t necessarily have to call, but it shows they stand by their past work and have very satisfied customers.


If you are satisfied with all their answers make a call 2 or 3 three of them and arrange a time for a site inspection.